Energy & Water Assistance
NEW ASSISTANCE TO HELP WITH YOUR WATER BILL?
The Low-Income Home Water Assistance Program (LIHWA) is a federally funded program through the Consolidated Appropriations Act (CAA) 2021 and the American Rescue Plan Act (ARPA) 2021 program. The LIHWA program provides household drinking and/or sewer water services to low-income Oregonians. Please call 541-889-9555 for additional information.
Water Assistance
The Low-Income Household Water Assistance (LIHWA) Program is designed to provide low-income households with assistance for their drinking water and wastewater sewer services costs. Households who are at or below 60% state median income are income eligible for the program. Required income and required documentation is similar to the Low-Income Home Energy Assistance Program (LIHEAP). Water assistance payments are first come first served and priority is given to households with disconnected services, pending disconnection or past due accounts. You may still apply if your account is current.
***CERTAIN HOUSING UNITS OR WATER PROVIDERS MAY NOT QUALIFY. Please call Community in Action for more information 541-889-9555.
SCHEDULE AN APPOINTMENT
To Schedule a virtual appointment call 541-889-9555. If you reach the answer machine, please leave a message. Please leave your name, phone number, and a brief message. Messages will be returned in the order they are received.
How to Complete an Energy Assistance Application
Liheap energy assistance is open with priority given to seniors and disabled persons first. Alternative assistance may be available on a case-by-case basis for requests outside of the prioritized group at this time. Please call 541-889-9555 for additional information.
The Low Income Home Energy Assistance Program (LIHEAP) is federally funded through the U.S. Department of Health and Human Services and is not an entitlement program. LIHEAP is an assistance program designed to help low-income households with home heating costs.
Wait List Information
The Energy Assistance program offers services to the most vulnerable populations first. Outreach and intake is provided first to clients who are seniors and/or disabled individuals. These appointments will be available by calling CinA on or after December 1st. The second population to be served is families with children 6 or younger. The program is offered to the general public, if funding allows. To inquire about which population is being served for Energy Assistance call 541-889-9555. If you reach the answering machine, leave a message including your name, phone number, and a brief message. Messages will be returned in the order they are received.
Income Guidelines
Click here to see income guidelines
Eligibility Requirements/How to Apply
To be eligible, a household’s income must be at or below 60 percent of Oregon’s median income. These levels are based on household income and household size. To be eligible, a household must also have documented energy costs. Both homeowner and renter households are eligible.
Schedule an Appointment
To Schedule an appointment call 541-889-9555. If you reach the answering machine, please leave a message. Please leave your name, phone number, and a brief message. Messages will be returned in the order they are received.
Documents Required for an Intake Appointment
Documents Required for an Energy Assistance Appointment: For Energy Assistance
the following documentation is required to prevent a delay in processing an application:
- Identification for all adults (18 years and older)
- Social Security cards for all household members
- Current proof of income for the most recent 30 days – social security recipients MUST bring your social security benefit letter. If you need a copy of this letter, you can visit the Social Security website to create an online account, visit the local social security office or you can call the Social Security Office at 1-800-772-1213. Social Security Administration encourages usage of the online access to accounts as some services provided at the field offices will not be continued.
- The most recent energy bill in the applicant’s name
- All applicants will be asked to provide their Idaho Power bill even if the benefit is not being applied to Idaho Power.
Declaration of Household Income (Zero Income Statement)
This form is required to be completed for all household members 18 years or older who have no income, or have irregular income.